FAQ's

We often get asked similar questions about who we are and how we work, so here are some quick answers to get you started.

Can we trust you? Quite simply, yes. Everyone involved in Exit Hate is either a former activist, a family member who has had a loved one involved or someone who supports people out of the extreme right-wing. We do this because we care. 

Everything is in confidence, and the only time we would share information with anyone else is if we thought someone was going to harm themselves or others.

Will you judge me? Never. We’re here to help people, move away from extremism, support families with a loved one involved and help people make a fresh start if they want to. We’ve spent years being judged ourselves, so the last thing we’re going to do is judge anyone else.

How can you help? We offer lived experience guidance.

Understanding that people become involved for many reasons, we know how hard it can be to either want to leave or have a loved one involved. To help, we offer an online support programme for registered site members at www.exithate.com

Here, people can work through, and gain lived experience guidance from people who have been through this.

Listening to service users, this approach has been developed, so people can now go through our online support programme at their own pace, without any pressure or time restrictions, as was previously the case with our 121 mentoring service, where people struggled to make appointments and mentoring sessions.

Now operating with a dedicated online support programme, people work through the module which best suits them - Indivdual ( For people involved) or Family (For families with a loved one involved) Working through the programme at your pace, if anyone has a question, they can email us at info@exithate.org, & one of the team will reply via email within 48 hours, offer lived experience guidence. No directional, we give people information, so you can decide what is best for you and what you do next.

Are you the police? No, we’re not, and we won’t report you to the Police for contacting us. Helping you is our main priority, but if someone discusses planning anything violent/criminal, we do have a duty of care to report this in order to safeguard people and society at large. 

Seeking to reduce extremism,  we advocate education, compassion and understanding as the best ways to help people see things differently and walk away from extremism. 

We believe ALL violence and extremism is wrong, and there has to be a better way to solve the problems the world is facing today.

Are you Antifa? No, we are against ALL extremism and violence, because all extremism and violence is wrong.

We are completely non-political, and while we are against racism, hatred and division, we believe the best way to solve problems is to sit down, look at the problems in society and look for solutions together.

Will you help people if they are still involved? Yes, of course. We believe everyone is on a journey, and we’re here to help, no matter what group people are involved with or support. All we need people to do is want to walk away from extremism and commit to following the advice offered and being honest.

OK, I want to get support. What's the next step? The process is different for everyone.

Options available include -

Support from Act Early, which is a dedicated UK safeguarding initiative and website launched by Counter Terrorism Policing to help prevent vulnerable people from being drawn into terrorism or extremist activities.

It provides advice, guidance, and a support line for family and friends concerned about loved ones.

Available 24 hours a day, anyone can speak to a specially trained officer by calling: 0800 011 3764 or visiting - https://actearly.uk/

Support via Prevent can also be gained, often by talking to a designated safeguarding lead (DSL) at school, college or Uni.

They will listen without judgment and can get help for people where needed.

Alternatively, if someone prefers to talk to someone with lived experience, you can talk to us here at Exit Hate, initially reaching out to us via email or by clicking and completing the referral form below.

Seeking to empower people to change, we offer guidance, not instructions and believe people should decide their own paths, as everyone is different.​

While we don’t pretend that leaving is easy, we will help you as much as we can to help people walk away from extremism and rebuild their lives.

To start your journey, please review all of the options listed and decide which one is best for you.

Support from Exit Hate, Providing lived experience support. we know what it is like to be involved or have a lived one involved. If you want ti get in touch email us at: info@exithate.org

Never alone, help is available. But please - Act Now.

Sarah – Exit Family Support

*Exit Hate is a small charity, run by a dedicated team of part-time staff and mainly volunteers, so our response times can vary, however we will get back to you, as soon as we can.